20-21 August 2018 | Pullman Melbourne Albert Park

Sue Williams


Chief of Health Operations
Cabrini Health


1:40 PM CASE STUDY: Examining Stakeholder Engagement and Commissioning Challenges in Large Brownfield and Greenfield Developments

Clinician input in the design and development of new hospital facilities is imperative. End users are the people most likely to be able to identify design flaws and opportunities to improve hospital efficiency. Major hospital projects also provide the opportunity to develop new models of care. These should be designed and tested before relocating to new facilities to avoid the transfer of entrenched practices into a new facility. With experience overseeing $700 Million in Brownfield development projects, 2 Greenfield hospitals and as a major partner on 3 hospital public private partnerships, Sue will share her experience in commissioning large hospital projects and methods to improve stakeholder engagement.

  • Engaging all stakeholders from the outset – using this opportunity to set and align expectations and test assumptions before commissioning the building
  • Be prepared to change models of care to avoid transferring poor practices into the new building
  • A key example was the emergency department at Pennisula Health where they tested assumptions of design and workflow and changed models of care to increase workflow efficiency and quality of care as they moved into the new building

1:40 PM CASE STUDY: Examining Stakeholder Engagement and Commissioning Challenges in Large Brownfield and Greenfield Developments

Clinician input in the design and development of new hospital facilities is imperative. End users are the people most likely to be able to identify design flaws and opportunities to improve hospital efficiency. Major hospital projects also provide the opportunity to develop new models of care. These should be designed and tested before relocating to new facilities to avoid the transfer of entrenched practices into a new facility. With experience overseeing $700 Million in Brownfield development projects, 2 Greenfield hospitals and as a major partner on 3 hospital public private partnerships, Sue will share her experience in commissioning large hospital projects and methods to improve stakeholder engagement.

  • Engaging all stakeholders from the outset – using this opportunity to set and align expectations and test assumptions before commissioning the building
  • Be prepared to change models of care to avoid transferring poor practices into the new building
  • A key example was the emergency department at Pennisula Health where they tested assumptions of design and workflow and changed models of care to increase workflow efficiency and quality of care as they moved into the new building


Check out the incredible speaker line-up to see who will be joining Sue.

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