23 - 24 July, 2019 | Melbourne Convention and Exhibition Centre, South Wharf, VIC

Ernest Medina

Managing Director
Sapphire Care

2:20 PM CASE STUDY: Improving Workforce Productivity and Engagement between Management and Staff

In this session, Ernest will discuss how the “Emprevo” workforce solution has successfully increased workforce engagement and improved operational efficiencies and productivity in aged care. Key outcomes include:

  • Insight into improved communication between management and staff to fill shifts quickly and allow staff to get more work when and at the time they want to work
  • Overcoming challenges in implementation through the development of a simple, mobile first application
  • The reduction in management time with on average 8 hours being saved for a manager at site level and a 50% reduction in use of external agency staff
  • Fostering greater worker engagement and retention

10:10 AM PANEL DISCUSSION: Up-skilling Workforce Capabilities and Recruiting Appropriate Personnel to Thrive in this Digital Era

Building a competent workforce is important for business growth and success. This panel will discuss how:

  • Ongoing training will up-skill your workforce in a technology-heavy environment
  • Investing in rigorous recruitment and induction processes will ensure appropriate personnel is hired
  • Aligning staff expectations with broader business goals and vision will ensure clarity in skill sets and organisational direction
  • How to manage employee expectations regarding access and level of technology and support


Check out the incredible speaker line-up to see who will be joining Ernest.

Download The Latest Agenda