01 - 02 August, 2019 | Melbourne, Victoria

Nurses and Clinicians- Onfloor Program Day Two: Tuesday, 21st August 2018

10:20 am - 10:30 am Welcome Address from the Chair

10:30 am - 11:00 am CASE STUDY: Nursing Documentation in an Electronic Medical Record – Why is it so Important?

Fiona Faulks - Chief Nursing & Midwifery Information Officer, Bendigo Health
Bendigo Health is currently working on the design and implementation of an ePR to continue to drive quality and safety in patient care. Nurses make up the largest component of human capital within the healthcare system and can contribute an enormous amount of valuable data related to the care of the patient and the nursing process. This session will explore how this is possible in the context of an ePR and why it is critical to patient safety.
img

Fiona Faulks

Chief Nursing & Midwifery Information Officer
Bendigo Health

11:00 am - 11:30 am CASE STUDY: Adapting the Clinical Care to Suit the Patient/ Consumer: – A Unique Model of Care Based on the Six SIGMA Principles to Achieve Streamlined Workflows and Increased Stakeholder Engagement

Ingrid Ridler - Nurse Unit Manager Ambulatory Care Services, Mercy Hospital for Women
Mercy Hospital for Women (MHW) follows the philosophy to “be the change, not follow the change”. MHW is renowned for their unique model of care based on the SIX SIGMA principles that empower staff to be the decision makers and be innovative in the delivery of excellent patient care. In turn, by having holistic family-centred care with an environment that is adapted to the needs of the workforce (not otherwise) is seeing positive impact on customer satisfaction and staff engagement. In this session, Ingrid will reflect on how they are redesigning their model of care to achieve:

  • Strong leadership and a strong culture for teamwork as staff feel empowered to work autonomously and become more committed and efficient as a result
  • Seamless patient care as staff engage more proactively with their customers to establish true understanding of their needs, achieving faster patient recovery rates
  • Elaborate education systems - bringing the information and education to staff every morning before they start work to achieve greater service ability and adaptability
  • More efficient clinical output via ipads and electronic clinical pathways that increase ability to perform
img

Ingrid Ridler

Nurse Unit Manager Ambulatory Care Services
Mercy Hospital for Women

11:30 am - 12:00 pm CASE STUDY: Creating Positive Work Environments to Support Nurses in their Role

Nursing work environments are significant because they have an important impact on nurses’ ability to deliver safe, effective and high-quality care. This presentation will cover:

  • How to empower nurses by giving them autonomy and accountability within their scope of practice, and the support, resources and opportunities you can offer to help them grow into nurse leaders
  • The key to a positive work environment is for nurses to develop strong working relationships with their peers, acknowledge individual contributions and establish work satisfaction
  • The role of NUMs in leadership –role modeling desired behaviours and encouraging feedback from staff and patients to demonstrate their commitment to creating a positive learning environment
  • Empowering Nurse leaders to development their people skills and effective communication skills to enable better working relationships, including the use of effective and early feedback to build trust and manage employees through an early intervention model

12:00 pm - 1:30 pm Networking Break

1:30 pm - 2:00 pm Leadership through Change and Building Engagement for High Performance


2:00 pm - 2:30 pm CASE STUDY: Exploring the Autonomy, Experience and Development Opportunities for Nurses Working in the Correctional Healthcare Environment

Christine Fuller - Chief Nursing Officer, Correct Care
Many nurses are unaware of the opportunities that are available within the correctional health setting and the positive impact they can have on the custodial patient. Building a culture where nurses feel empowered and safe is vital as how nurses work and interact will impact the patient and peer experience, especially so in the prison healthcare environment.

In this session, Christine will discuss how Correct Care runs a nurse-led model of care that provides primary healthcare services to 16 prisons across the state of Victoria:

  • Assessing the unique challenges nurses face from a clinical and security point of view
  • Vigorous orientation and sound clinical management to ensure safety in collaboration with custodial staff
  • Autonomous role for nurses – Nurses in this environment have many opportunities to lead, practice their clinical decision-making skills, plan patient care and influence prisoners’ health and engagement with the healthcare sector
img

Christine Fuller

Chief Nursing Officer
Correct Care

2:30 pm - 3:00 pm EXPERT PANEL DISCUSSION: Planning For a Future-Ready Workforce to Address the Rising Pressures Imposed by an Aging Population and the Prevalence of Technology

Ingrid Ridler - Nurse Unit Manager Ambulatory Care Services, Mercy Hospital for Women
Louise Kortum - Senior Clinical Coordinator - Ambulatory Care Services, Mercy Hospital for Women
Christine Fuller - Chief Nursing Officer, Correct Care
With projections for a significant shortage of nurses in the year 2020, the need to plan for the workforce of the future has never been greater. Unfortunately, what with technology, changing expectations and high acuity nursing with more complex patients, the pressure on our nurses is mounting. This panel will discuss:

  • Changing expectations of nurses in their role – a frank discussion about how nurses are coping with their mounting workloads and why leadership must intervene to support nurses
  • Ongoing and frequent training is critical to establish strong capabilities in leadership, technology and management, with case scenarios and learning by doing as great ways to train and educate
  • The need for more consistency in orientation programs to ensure strong foundational skills for our graduate nurses
  • Testing the technology with nurses to ensure usability and that it is truly in the nurses’ best interests

Facilitators:
img

Ingrid Ridler

Nurse Unit Manager Ambulatory Care Services
Mercy Hospital for Women

Louise Kortum

Senior Clinical Coordinator - Ambulatory Care Services
Mercy Hospital for Women

img

Christine Fuller

Chief Nursing Officer
Correct Care

3:00 pm - 3:30 pm Expo Passport Prize Draw