20-21 August 2018 | Pullman Melbourne Albert Park

Digital Healthcare- Conference Day Two: Tuesday, 21st August 2018

8:00 am - 9:00 am Registration and Networking

9:00 am - 9:10 am Opening Remarks from the Chair

9:10 am - 9:40 am KEYNOTE DISCUSSION: Augmented and Virtual Reality – Star Trek Novelties or Innovative Healthcare Opportunity?

Damian Claydon-Platt - Chief Information Officer Epworth Healthcare
In the age of digital disruption, current learning and training paradigms are being overturned as new technologies offer new approaches, with the potential to greatly improve outcomes. Augmented Reality (AR) involves the overlaying of digital information onto the real world environment, whereas Virtual Reality (VR) immerses the user in a fully simulated digital environment. Together they hope to provide a more engaging (and thereby) effective learning environment compared with traditional methods, but are also starting to find useful applications in clinical care. Are these technologies still mostly hype, or will they be coming to a ward near you soon?
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Damian Claydon-Platt

Chief Information Officer
Epworth Healthcare

9:40 am - 10:10 am Solution Provider Session

Integrated healthcare ecosystems with shared information across medical devices and an interoperable electronic health record (EHR) system allow for continuous care and remote management. However, interoperability introduces significant data privacy and security concerns for all healthcare providers. Discussion points will
include:

  • The challenges of detecting inappropriate access to patient data in EMR systems and devising appropriate strategies to strengthen cyber security defences
  • Appreciating the revenue and reputational risks as a result of data breaches and how this will impact patients and their families
  • Real-time auditing of systems to promote quick detection
  • Reflecting on recent case studies

Facilitators:
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James Fell

Cyber Security Program Manager – Sector Assurance
Department of Health and Human Services Victoria

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Jorge Silveira

Chief Information Officer
Northeast Health Wangaratta

10:30 am - 11:10 am CASE STUDY: Enabling Innovation that Harnesses Digital Disruption in Health Research

Chris Bain - Interim Director, Health Data Platform Monash University
Digital Health and Health Data Research are driving disruptive programmes that are changing healthcare services and health research. Monash University is a major player in the current environment in close partnership with health providers such as Alfred Health, Monash Health and Eastern Health who have forward thinking digital health strategies that envisage clinicians and researchers working side-by-side. The University is making significant investments in establishing a Health Data Platform to deliver best practice in health data research to support this ecosystem. In this session, Anitha will demonstrate how Monash University’s research expertise enables innovation in healthcare by:

  • Managing health data, including storage, collection, extraction and linkage
  • Collaborating over health data via secure environments like safe havens
  • Enabling the application of advanced computing, analysis techniques and informatics for processing and analysing these often complex data sets
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Chris Bain

Interim Director, Health Data Platform
Monash University

11:10 am - 11:40 am Networking Morning Tea

11:40 am - 12:10 pm CASE STUDY: Embedding Continuous Learning in Overall Strategy to Drive Sustainable Change at Peter Mac

Jac Mathieson - Chief Nursing Officer Peter MacCallum Cancer Centre
Education is an important aspect of change management, without which change would be unattainable. Yet education must be ongoing and inherent to the induction process to ensure the change is sustainable. Reflecting on their change management strategy moving into the Victorian Comprehensive Cancer Centre (VCCC), in this session Jac will discuss:

  • The role of leadership in driving clinical engagement in continuous education and the need to realise that technology and digitisation is a clinical project that must be clinicallyled if we are to truly understand that impact technology has on clinicians, patients and workflows
  • What and how Peter Mac instilled practices that enhance workplace quality and governance before, during and after their transition into the VCCC
  • Getting the right people in the room who are experts in technology and can lead the transition, including change champions and investing in a “super user” program
  • The challenge of training while running a fulloperational facility - majority of healthcare professionals learn by doing so its important to elect the best medium to maximise learning and interaction
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Jac Mathieson

Chief Nursing Officer
Peter MacCallum Cancer Centre

12:10 pm - 12:40 pm Solution Provider Session

12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:10 pm CASE STUDY: Challenges and Opportunities in Deploying the Digital ECG Project

Jorge Silveira - Chief Information Officer Northeast Health Wangaratta
With current capacity of 90,000, Northeast Health Wangaratta aims to scale the technology to state level and increase users significantly to 400,000. In this session, Jorge will cover:

  • Challenges in deployment and in convincing non-clinical personnel of the validity and reliability of this new model of care and technology
  • It is not just an IT project; it is also about clinical workflows and patient cencricity
  • Clinician co-design is critical to project success
  • How this model of care and technology can be replicated to other units and specialties
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Jorge Silveira

Chief Information Officer
Northeast Health Wangaratta

2:10 pm - 2:40 pm CASE STUDY: Connecting the Dots to Improve Quality of Care and Patient Outcomes

Robin Mann - Principal Boston Consulting Group
Private healthcare is a critical and often overlooked part of the Australian hospital sector. With patient information divided between GPs, specialists, private pathology, private radiology and hospitals; it is critical to collate data as a first step to realising its “value”. In this session. Robin will explore how initiatives to link patient data are unlocking information to provide a comprehensive view of the patient and streamline processes to support care and research:

  • Linking data to allow clinicians to make more comprehensive assessments of their patient and proactively manage risk
  • Integrating data to help integrate care and drive quality improvement
  • Improving transparency and introducing real time analytics to improve clinical and operational efficiency and patient safety
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Robin Mann

Principal
Boston Consulting Group

2:40 pm - 3:10 pm Networking Afternoon Tea

3:10 pm - 3:40 pm CASE STUDY: Health Information exchange (HIe) - Tackling the Complexity in HIe to Improve and Maintain Continuity of Care

Andy Fodor - IT PMO – Clinical Informatics Specialist Epworth HealthCare
The exchange of a patient’s health information between health professionals is critical to ensuring patient safety, maintaining continuity of care, minimising treatment delays, and reducing patient harm. Epworth HealthCare’s Geelong campus seeks to reduce fragmentation by proactively sending clinical correspondence to GPs and specialists, and in certain cases the local public hospital.

This case study reviews the health information exchange project at Epworth Geelong that provides the capability for patient’s medical records to be seamlessly provided to primary and secondary care providers:

  • Who, what and how is health information exchanged
  • What challenges were faced to create and collate this information
  • What business processes and technologies were developed to support document creation and timely distribution
  • What lessons can be learned
  • Why are the next steps for HIe at Epworth HealthCare
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Andy Fodor

IT PMO – Clinical Informatics Specialist
Epworth HealthCare

3:40 pm - 4:10 pm CASE STUDY: Measuring ROI of Telemedicine to Improve Health Outcomes and Connectivity in Remote and Rural Areas

Jane Kealey - Telehealth Manager Northeast Health Wangaratta
There is no doubt that telemedicine increases access to healthcare and that this access, in turn, improves outcomes and reduces costs. However, creating a telemedicine program requires time, analysis and resources. In this session, Jane will explore how organisations can ensure long-term ROI:

  • Appreciating the impact of telemedicine on improving health outcomes and reducing costs
  • Establishing metrics for ROI of telemedicine such as utilisation rate, patient satisfaction, prescription rate and clinician response time; and benchmarking against them for best practice
  • When strategically planned, telemedicine can be seen as a service differentiator, giving consumers the flexibility to seek services when and where they want or need it
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Jane Kealey

Telehealth Manager
Northeast Health Wangaratta

4:10 pm - 4:10 pm Conference Closed